My second Maxtor external hard drive blew today. 200gb gone. All my Aperture RAW master files (all my big work-related photos). All gone. I’m out of a whole system back-up too, so lets hope my Toshiba drive, I think that’s who Apple still use, will hold out. Oh, I suppose it will… because, you see- Toshiba aren’t some two-bit joke of a technology company. I mean Maxtor what is your problem!!!– they’ve been ‘taken over’ by Seagate (my first PC hard disk, a 4gb Seagate drive- now one decade old is still running to this day btw) lets hope they learn something from their new boss. Perhaps its a transitional period; but the email I just sent on a ‘live’ maxtor / seagate support site was returned.
*sigh*, I can’t believe I even bothered to write. I just read Apple CEO - Steve Jobs’ - ‘open letter‘ to early iPhone users, offering them $100 off their next purchase from the company, because Apple just dropped the price of the phone… Apparently a lot of people emailed the main man in Cupertino (steve@apple.com) bitching they just lost out because Apple wanted a tasty price tag for the holiday market (almost convinced to ship one over last night… argh, I’ll wait for rev. II). Anyway Jobs tells us he read every one of those emails. I believe the man.
Back to Maxtor. You bunch of jokers, I will never, ever, ever buy a maxtor / seagate drive in my life. I know this is just bad luck but your logo makes me sick Maxtor. Your warranty means nothing. You won’t recover my data, you don’t have the decency to have a current support contact number.
I’ll continue trying to contact them. I’ve just bought my dream external hard drive (ya got to be a geek when you confess to having such dreams). A Porsche designed LaCie 500gb Hard Disk, unfortunately the firewire version is at an unfair premium, so I opted for the USB 2 version, we’ll see. I’ll need something for Time Machine anyway.





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